Introduction
Proevove ("we", "us", or "our") operates https://shop.proevove.com, a static website that showcases our 3D printing accessories and links to purchase them on Amazon India and other marketplaces.
This Privacy Policy explains what information may be collected when you visit our website, how that information is used, and the choices you have. By using this website, you agree to the practices described here.
Information we collect
Our website does not create accounts or send cart data to our servers. The cart (product slugs and quantities) stays in your browser (local storage) so you can copy an order block.
If you choose to contact us by phone, WhatsApp, email, or Instagram, or you pay on Razorpay, you may share information such as your email, phone number, address, PIN, or product questions. Razorpay collects payment and shipping fields on their payment page. We use that information only to fulfil prepaid orders and provide support.
When you visit our website, standard technical information may be processed by our hosting provider (such as your IP address, browser type, device type, referring page, and the pages you view). This helps keep the site available and secure.
We also use the Google tag (gtag.js) for Google Ads. Google may collect information such as pages you visit, device and browser details, and cookie identifiers so we can measure advertising performance and show relevant ads.
How we use information
We use information only for legitimate purposes related to operating this website and supporting customers, including:
- Responding to questions sent through phone, WhatsApp, email, or Instagram
- Providing product guidance and after-sales support
- Maintaining website security, performance, and reliability
- Measuring Google Ads performance and delivering relevant advertising
- Complying with applicable legal obligations
Third-party services and links
Our website links to external services and marketplaces. When you leave our site, the privacy practices of those third parties apply.
- Amazon India and other online stores where our products are sold
- Razorpay, when you choose to pay a prepaid cart by pasting copied order details on their payment page
- WhatsApp, Instagram, phone, and email providers used to contact us
- Font Awesome, loaded from a content delivery network to display icons on this site
- Google Ads and the Google tag (gtag.js), used to measure ads and show relevant advertising. See Google's Privacy Policy at https://policies.google.com/privacy
- Our hosting and deployment providers that serve the website
We do not control how third parties collect or use your data. We encourage you to review their privacy policies before sharing personal information with them.
Cookies and local storage
This website uses the Google tag, which may set cookies or similar identifiers used by Google Ads for conversion measurement, remarketing, and ad personalization.
Your browser may also store a local cart (product slugs and quantities) so checkout works without a backend. Clearing site data in your browser removes it.
You can control personalized ads through Google's ad settings at https://adssettings.google.com and by adjusting cookie settings in your browser.
Data retention
If you contact us directly, we retain your messages and related details only as long as needed to handle your request, maintain business records, or meet legal requirements.
Server logs generated by our hosting provider are retained according to their standard policies and are used for security and troubleshooting.
Data security
We take reasonable steps to protect information associated with our website and customer communications. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Your choices
You may choose not to contact us through any channel if you prefer not to share personal information.
You may opt out of personalized Google advertising at https://adssettings.google.com. You may also stop using this website at any time. For questions about information you have shared with us directly, contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the website after changes are posted means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or how Proevove handles information, contact us:
- [email protected]
- +91 9408584181
- Bhavnagar, Gujarat, India